Purchasing policies

Confidentiality

Bouquets Gourmets cares about the confidentiality of your information. That is why personal details provided on this platform will only be used to process your orders safely. We are committed in every way to preserving your personal information from any third party.

Purchase

All prices are in Canadian dollars (CAD) and shipping rates are identified on each product’s page, according to the buyer’s region of delivery.

Our coffees and teas are carefully wrapped in opaque reclosable bags to preserve their freshness.

Payment

Two payment methods are offered:

1. Credit card (Visa and Mastercard only)
2. Money order (for orders made by phone: 450 532-4253)

No cash payment accepted.

Orders will only be sent to the provided address once full payment is received.

Transportation

We guarantee delivery within a reasonable delay:

• In the province of Québec: 3-4 business days
• In the rest of Canada: 5-7 business days

Orders submitted on a holiday will be processed on the next business day.

Shipping fees include sales taxes.

No deliveries in postal boxes.

Responsibility

All of our coffees and teas are prepared in our workshop in accordance with food health and safety standards, ensuring the optimal freshness of our products.

Bouquets Gourmets is not responsible for any consequence related to misuse, mishandling, and unusual use of products, and/or negligence, partially or in totality.

In case of extreme circumstances, Bouquets Gourmets’ responsibility will be limited to reimbursing the amount initially paid by the buyer to Bouquets Gourmets.

Guarantee

We guarantee the delivery of our carefully selected specialty coffees and teas, which are packaged with care to ensure their quality and freshness.